The bundle is a complete, all-in-one cold therapy solution. You will receive everything needed for a premium, plug-and-play experience:
- The Still Plunge Chiller: Our powerful 1 HP unit that heats, cools, and purifies, along with all its connection hoses, fittings, and an initial filter.
- The Still Plunge Inflatable Tub: Our fortress-durable, military-grade drop-stitch tub.
- All Tub Accessories: This includes the Insulated Thermo-Lid, a High-Speed Dual-Action Pump, an All-Weather Travel & Storage Bag, and a Puncture Repair Kit.

Choosing the bundle offers three distinct advantages:
1. Guaranteed Perfect Pairing: You eliminate all guesswork. The chiller's 1 HP (8,000 BTU) capacity is perfectly matched to the tub's 90-gallon volume and insulation properties, ensuring maximum cooling efficiency and performance.
2. Significant Cost Savings: The bundle is priced significantly lower than purchasing the chiller and tub individually. It's the most economical way to get the complete system.
3. Seamless Experience & Support: Everything you need is in the box, with all hoses and fittings designed for a perfect, leak-free connection. Plus, you have a single point of contact for world-class support for your entire system.

Not at all. The process is designed to be intuitive and takes about 15-20 minutes from unboxing to a fully functional system. The steps are simple:
1. Inflate the tub using the included pump (5-10 mins).
2. Connect the chiller's two hoses to the tub's inlet and outlet ports using the hand-tighten quick-connect fittings (1 min).
3. Fill the tub with a garden hose and plug the chiller into a standard outlet. It's that easy.

It uses our advanced Purity-Flow™ Dual-Stage System to ensure your water stays pristine.
1. Particle Filtration: A built-in, easy-to-change 20-micron filter cartridge traps physical debris like hair, skin cells, and dust.
2. Sanitization: An integrated high-output Ozone generator works automatically to neutralize 99.9% of invisible bacteria and other microorganisms. This powerful combination keeps the water crystal-clear for weeks, minimizing the need for harsh chemicals.

Thanks to the advanced purification system, maintenance is minimal. We recommend changing the water every 3 to 4 weeks, depending on usage. The filter cartridge should be replaced every 3 months to maintain optimal water quality. Replacement filters are affordable and available on our website.

Your safety is our top priority. The chiller is equipped with multiple safety mechanisms, including:
- Overheating Protection: Automatically shuts down if the unit's temperature exceeds safe limits.
- Over-Current Protection: Protects against electrical surges.
- Water Flow Sensor: Ensures the pump and compressor only operate when water is circulating properly.
- Grounded Power Cord & IPX4 Casing: Provides electrical safety and all-weather resistance for outdoor use.

Your investment is protected by a comprehensive 2-year manufacturer's warranty. This covers any defects in materials and workmanship for all core internal components, including the compressor, pump, and electronic control boards under normal use. Should you encounter any issues, our dedicated customer support team is ready to assist you with troubleshooting and replacement parts if necessary.

To ensure safe transit, the bundle ships in two separate, heavily reinforced boxes: one for the chiller and one for the tub and its accessories. While we dispatch them at the same time, it is common for them to be separated by the carrier during transit and arrive a day or two apart. You will receive separate tracking numbers for each box so you can monitor their progress.

Our policies apply fully to the bundle. Each component retains its individual warranty:
- 2-Year Warranty for the Still Plunge Chiller.
- 2-Year Warranty for the Still Plunge Inflatable Tub.
- 1-Year Warranty for all accessories (pump, lid, etc.).
Furthermore, our 100-Day 'Ironclad Promise' trial period applies to the entire system. If you're not completely satisfied, you can return all original components for a full, hassle-free refund.

Absolutely not. The chiller is designed for a true "plug-and-play" experience. The entire process is tool-free and typically takes just 10-15 minutes. Simply attach the included casters, connect the quick-fit hoses to your tub, fill with water, and plug it in. The package includes a clear, step-by-step instruction manual to guide you.

Yes. Our 1HP Chiller is equipped with universal 3/4" connectors and flexible hoses, making it compatible with virtually any cold plunge tub, including inflatable models, acrylic tubs, wooden barrels, and stock tanks. The powerful built-in pump can easily handle water volumes up to 650 liters (approx. 170 gallons).

Yes, the chiller is built with an all-weather resistant casing, suitable for both indoor and outdoor use. However, to ensure maximum longevity and performance, we recommend placing it in a location that is shielded from direct, heavy rain and intense, prolonged sunlight, such as under a covered patio or awning.

The cooling speed depends on the initial water temperature, ambient air temperature, and your tub's volume. For a standard 100-gallon tub, you can expect the water to cool from typical tap water temperature (e.g., 77°F ) down to a crisp 37°F in approximately 3-5 hours. Use the Wi-Fi app's scheduling feature to have your perfect temperature ready for you anytime.

The chiller is very energy-efficient, similar to a modern refrigerator. The exact cost depends on your local electricity rates and climate. On average, you can expect the daily running cost to be between $0.80 and $1.50 USD if left on 24/7 to maintain temperature. This is significantly cheaper and more convenient than buying bags of ice for daily plunges.

Absolutely. This is a cold and hot unit, making it a year-round wellness tool. With a powerful 3600W heating element, it can warm the water up to a comfortable 104°F for a relaxing hot tub experience. You can easily switch between cooling and heating modes via the control panel or the mobile app.

It uses a dual-action purification system to ensure your water stays crystal clear.
1. Particle Filtration: A built-in, easy-to-change filter cartridge traps physical debris like hair, skin cells, and dust.
2. Sanitization: An integrated UV sterilizer and Ozone generator work together to neutralize 99.9% of invisible bacteria, viruses, and other microorganisms without the need for harsh chemicals.
3. Pre-Pump Debris Filter: Before water even enters the pump, a built-in coarse filter captures larger impurities such as hair and other debris right from the start. Unlike external filters, ours is fully integrated and easy to access—no need to disconnect any hoses—making quick cleaning simple and hassle-free while keeping your water filtration system performing at its best.

Thanks to the advanced purification system, maintenance is minimal. We recommend changing the water every 3 to 4 weeks, depending on usage. The filter cartridge should be replaced every 3 months to maintain optimal water quality. Replacement filters are affordable and available on our website.

Your safety is our top priority. The chiller is equipped with multiple safety mechanisms, including:
- Overheating Protection: Automatically shuts down if the unit's temperature exceeds safe limits.
- Over-Current Protection: Protects against electrical surges.
- Water Flow Sensor: Ensures the pump and compressor only operate when water is circulating properly.
- Grounded Power Cord: For electrical safety.

Your investment is protected by a comprehensive 1-year manufacturer's warranty. This covers any defects in materials and workmanship under normal use. Should you encounter any issues, our dedicated customer support team is ready to assist you with troubleshooting and replacement parts if necessary.